Terms of Service
The terms that govern your use of our website and the services Advault provides.
1. Acceptance of these terms
These Terms of Service ("Terms") govern your access to and use of the website at advault.agency (the "Site") operated by Advault ("Advault", "we", "us" or "our"), and any information, tools and services made available through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Our services
Advault provides agency advertising account services: the provisioning and management of agency ad accounts on Meta (Facebook & Instagram), Google Ads and TikTok Ads, together with related services including client onboarding and business verification, account top-ups and spend management, account replacement and continuity, and dedicated client support. The Site provides general information about these services. Nothing on the Site constitutes an offer, a guarantee of results or account availability, or professional advice on which you should rely without a separate written agreement with us. Advault is an independent provider and is not affiliated with, endorsed by or officially partnered with Meta Platforms, Inc., Google LLC or TikTok; platform names are used solely to identify the platforms on which accounts operate.
3. Eligibility
You must be at least 18 years old and able to form a legally binding contract to use the Site or engage our services. By using the Site, you represent that you meet these requirements and that any information you provide is accurate and complete.
4. Client engagements
Any provision of services by Advault is subject to a separate written agreement, statement of work or order form (a "Client Agreement") executed between Advault and the client. In the event of a conflict between these Terms and a Client Agreement, the Client Agreement governs with respect to the services described in it. These Terms otherwise continue to apply to your use of the Site.
5. Fees and payment
Fees for our services are set out in the applicable Client Agreement and are generally charged as an agreed, transparent percentage of the amounts you top up onto your agency ad accounts. Unless stated otherwise, fees are exclusive of applicable taxes, and amounts loaded as advertising balance are separate from and additional to our service fees. Top-ups are credited to accounts after funds are received. Late payments or unpaid balances may result in suspension of account access as permitted by the Client Agreement.
6. Client obligations
Where you engage us, you agree to complete our onboarding and business verification truthfully, to provide timely access to the Business Manager, MCC or Business Center information reasonably required to deliver accounts, and to ensure that all campaigns, products and materials you run on accounts we provide comply with applicable laws and the advertising policies of the relevant platforms. Accounts may not be used for prohibited, deceptive or misrepresented products or verticals. You are responsible for the accuracy of the information you supply and for maintaining appropriate rights to any content, trademarks or data you use.
7. Intellectual property
The Site and its contents, including text, graphics, logos, the Advault name and mark, and design, are owned by or licensed to Advault and are protected by intellectual property laws. You may not copy, reproduce, distribute or create derivative works from the Site without our prior written consent.
Ownership and access arrangements for agency ad accounts are governed by the applicable Client Agreement. As a general matter, agency ad accounts are provisioned through Advault's infrastructure and made available to the client for the duration of the engagement, while the client's own campaigns, creatives, audiences, data and Business Manager or MCC assets remain the client's property. Advault retains ownership of its pre-existing materials, infrastructure, methodologies, tools and know-how.
8. Confidentiality
Each party may receive confidential information from the other in connection with an engagement. Both parties agree to protect such information, to use it only for the purposes of the engagement, and not to disclose it to third parties except as permitted by the Client Agreement or required by law.
9. Disclaimers
The Site is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Site will be uninterrupted, error-free or secure.
Advertising platforms review, restrict and suspend accounts at their sole discretion, and advertising performance depends on many factors outside our control, including platform policies and algorithms, market conditions, competition and the client's own products, pricing and operations. While we maintain resilient account infrastructure and target rapid replacement of restricted accounts, we do not guarantee uninterrupted availability of any account, any specific spending limits, or any specific results, revenue, return on ad spend or other outcomes. Any figures, case studies or examples shown on the Site are illustrative and are not a promise of future performance.
10. Limitation of liability
To the fullest extent permitted by law, Advault and its officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or related to your use of the Site or our services. Where liability cannot be excluded, our total aggregate liability arising out of or related to the Site is limited to one hundred U.S. dollars (USD $100); liability arising from a client engagement is limited as set out in the applicable Client Agreement.
11. Indemnification
You agree to indemnify and hold harmless Advault and its personnel from and against any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Site, or your violation of any law or the rights of a third party.
12. Termination
We may suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms or for any other reason at our discretion. Termination of a client engagement is governed by the applicable Client Agreement. Provisions that by their nature should survive termination, including intellectual property, confidentiality, disclaimers, limitation of liability and indemnification, will survive.
13. Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming, unless a Client Agreement provides otherwise.
14. Changes to these terms
We may revise these Terms from time to time. The most current version will always be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes take effect constitutes your acceptance of the revised Terms.
15. Contact
Questions about these Terms can be directed to:
Advault
30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: hello@advault.agency